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Tracy Kearns, Associate Publisher, Modern Drummer Publications, Inc.
Modern Drummer Publication has been with Publisher’s Data Management Group for one and a half years. Bill, Al, Rob, and the entire team made what could have been a nightmare in changing fulfillment houses a very pleasant experience. PDMG’s reporting and programming met all of Modern Drummer’s needs.
On a personal note, the entire PDMG team’s passion for what they do is evident in every call and email both to the client as well as the customers. Modern Drummer subscribers are treated professionally and cordially. I would suggest a visit to their facility. We did and I can assure you that you will be convinced that if you are shopping for a subscription fulfillment house, PDMG is your answer.
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Ana Pacheco, Publisher, La Herencia
Bill,
Publisher's Data Management has been an integral part of my company for the past five years, without their help I wouldn't be able to manage.
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Michael Gumbinger, Gumby Media
Gumby Media has been with PDMG for seven years. We have both domestic and international subscriptions and an active website which services new orders, payments, change of address and renewals.
We could not have done the launch ourselves. Everyone with PDMG helped us with our direct mail campaign, setting publisher policy and implementing our website subscription links. The best thing is we are smaller numbers but with their experience and accessibility we know we can count on them to assist us with anything. I especially like the fact that there low or no minimums on most jobs.
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Marjorie Suddard, General Manager, Motorsports Marketing, Inc.
We’ve been with Publishers Data Management Group for a couple of years now, and really enjoy the working relationship with them. As publishers of two magazines,Grassroots Motorsports and Classic Motorsports, we spent many years doing our own fulfillment in-house after trying one of the big-name outside companies and finding that to be a real mismatch for our needs. So we approached our partnership with PDMG with some concerns; we didn't want to lose the intimate feel our subscribers enjoyed when our fulfillment was in-house, and we most definitely did not want to repeat our earlier outsourcing experience, which was impersonal and inflexible. Fortunately, we’ve found PDMG to be the perfect match for us. Our subscribers get prompt, friendly service from people who make them feel like they're wired into the magazines, and we get personal attention, prompt reporting, the flexibility to make changes to our programs as needed, and even help developing new fulfillment solutions. Our experience with PDMG has been that rare case of a supplier who is able to develop into a true partner, one that we value greatly.